Builder Project · Internal tool
PIP Builder
A Performance Improvement Plan generator that turns a manager's rough notes into a structured, defensible plan.
Built with Netlify Functions for secure server-side key handling. The live app isn't linked publicly — walkthrough only.
The problem
Most PIPs fail before they start: they are written under pressure, describe attitude instead of behaviour, and set goals no one can objectively assess. The manager wants to be fair; the document isn't.
What I built
I designed and shipped a tool that takes a manager's raw input and produces a plan with observable behaviours, measurable success criteria, a review cadence and a support plan — with API keys handled server-side so credentials never reach the browser.
How it works
01
Manager describes the gap in plain language
Role, the specific concern, what has already been tried, and the review window. No HR vocabulary required.
02
Notes are reframed as observable behaviour
Judgement language is converted into specific, evidenced behaviours — what happened, how often, and what the expected standard is.
03
Goals, support and a review cadence
Each gap gets a measurable success criterion, the support the company owes in return, and dated check-ins across the plan period.
04
HR checks it before it reaches the employee
The output is a draft, never a decision. A named human edits, approves and delivers it — the tool never touches the conversation itself.
Walkthrough
Manager describes the gap in plain language
Role, the specific concern, what has already been tried, and the review window. No HR vocabulary required.